Pursuant to the Consumer Rights Act, if you are not satisfied with the order or you have changed your mind, you have 14 days to inform us after receipt of the goods have been received, you are liable for the cost of the return.
Please note: We cannot refund goods that have not been subjected to reasonable care whilst in your possession or that have been or attempted to have been installed or fitted. Refunds will only be issued when goods have been returned and checked by our returns department.
To complete your return, we require a receipt or proof of purchase.
We reserve the right to make a restocking and handling charge where appropriate and reasonable.
Specifically ordered or non stock items are not returnable.
Delivery fee is not returnable.
If you wish to return an item for damage/defects please bring it to our store:
Omega Discount Plastics
Unit 7, The Boxworks, Heysham Road
Liverpool, L30 6UR
We will offer a replacement or refund.
